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How to Manage an HR Department When There are Multiple Sites

July 17, 2021 Leave a Comment

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Managing a Human Resources department is challenging at the best of times, but when the company is spread across multiple locations or sites, it’s even more difficult. It requires specific strategies and tools to resolve bottlenecks and prevent additional hassles just because people aren’t all under one roof. Here are our suggestions on how to manage multiple sites from an HR perspective.

THE MARKET OF INTERNATIONAL STUDENTS IN AUSTRALIA International students’ enrolment rates have been increasing since 1994 and peaked in 2019 with a total of 943,450 enrolments across higher education, secondary and early childhood education. 2020 has proved itself to be a hard year in the education industry, showing a 6.9% decrease in enrolments across all education sectors. Leading the trend was the sharp decrease of enrolments in English Language Courses (ELICOS). from 151,976 to 103,130. Seconded by the higher education sector which saw a 5% decrease of enrolments from 440,308 to 418,018. The decrease of enrolments was evident in between holidays, where it was the lowest between Queensland school holidays in April and May. Early childhood education The effects of a 5% decrease in higher education enrolments does not only affect the education industry itself, as international students contribute to the demand of accommodations, retail and hospitality as well as luxury goods. In 2019, universities reported a $9.8 billion revenue from international students, considering the total contribution of $40 billion was made to the Australian economy in the same year, it is not hard to see the domino effect that a small decrease from international students could have on the economy as a whole. The impacts were also amplified by the number of international student visa holders who are outside Australia, where 30% of international student visa holders are not in the country by the end of 2020 and the downtrend is expected to resonate in 2021. Combined with the decreasing enrolment rates, the 40-billion-dollar pie shared by Australian businesses from retail to real estate is expected to shrink as new enrolments from international students continue to fall, and enrolled students continue to leave. The theme observed from various international student groups in Australia seems to indicate that their decision was influenced by a combination of factors. Some students have been in Australia since the start of 2019 and the uncertainty of when the borders will open have pushed some students to return back to their countries as attending online classes while living in Australia does not seem to be the most economical choice, where students are paying for rent, utilities and other living expenses. While others were frustrated that they could not return to Australia since the borders were closed to international students. Perhaps one of the factors that can be quantified more easily is the increasing tuition fees that universities are charging towards international students despite the classes being online and campuses closed off to students. From 2016 to 2019, the tuition fee for international students have surged over 18% which is over 350% of the inflation rate in the same period. This seems to concur with the plain definition of s 49 - price discrimination in the Trade Practices Act introduced in 1974, although the provision was repealed by the Competition Policy Reform Act in 1995 in 1995; the argument that international students should pay more largely because they don’t pay Australia taxes which contribute to universities. This argument would be valid if education was free and subsidised largely by Australian taxes, however as Australian universities are not free and the fact that international students do pay tax on their income, food and even a textbook; the argument that international students don’t pay taxes seem to be far fetched and flawed. Like any other markets, the education industry is prone to ups and downs. The education industry standing at the third biggest export of Australia proves that there is no dispute that there is still a strong demand for Australian education, but when the practices of universities are largely based on economic motives paired with the downtrend of international demand and public policy made without concern for international students despite their significant contribution; it is setting the stage for the downfall of the industry and the wellbeing of the economy and reputation that Australia currently holds as a whole.

Share Files Successfully Between Offices and Locations

HR staff and others require a way to access company documents whatever location they’re presently located at. Certainly, when HR staff are meeting prospective employees and touring a facility with them, they need to have the option to access company data from their smartphone, tablet, or a free PC. Using secure file sharing solutions for the construction industry (or other industries too) is perfect for this. Secure access to company information is critical to avoid needing to download it to a tablet or PC before heading to the site. Data is also more secure this way too.

Stay Current with Corporate Tax Requirements

Companies must maintain tax records and manage their obligations on behalf of employees for payroll withholdings and necessary reporting. This applies to whatever location or construction site they’re presently working on. Also, for people who are disabled and work within their personal capacity, there are relevant programs that materially alter the filing and reporting requirements in some states. Other wrinkles sometimes crop up with payroll and filings. For instance, the company may have employees who live on the border between two states. These require a different tax approach than one who lives and works in the same state.

All of the above aspects cannot be overlooked simply because the company has multiple sites or several offices to manage.

Use Consistent Systems and Processes

Sometimes, new sites or locations are created haphazardly or overly quickly to get up and running. In this situation, they may have shortcut the existing systems and processes to move faster. Unfortunately, this might not be immediately known by the HR department that will also be affected by this. Similarly, when the company takes over a site by buying out another company, the systems at play on the new site won’t match at all. This includes the software used, the way files are managed, and the format of any information created too.

It will be necessary to go in and redo all the systems and individual processes. This will get the site up to speed on how everything is managed in the rest of the business. Otherwise, maintaining and reporting will be a nightmare.

Be Present as Often as Possible

With multiple locations and the HR team centrally located at the head office, a “them and us” attitude will quickly develop. This is even truer when the HR team sends out email blasts with new policy changes that everyone must adjust their way of working to accommodate. HR must regularly visit all the sites, and not just because they’re there to solve a known problem. A visible presence is needed, including answering questions that any staff members have and troubleshooting difficulties. By being more present, employees will feel better able to ask questions.

For HR teams, multiple locations or sites are tough to handle. It requires special attention and structures in place to avoid operations running less smoothly.

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