Buying a car is often a big moment in someone’s life. Whether it is your first car, an upgrade for a growing family, or simply a newer model, the focus is usually on the vehicle itself — not the paperwork that comes with it. But in recent years, thousands of UK drivers have come to realise that what they agreed to in the showroom was not always what it seemed.
From hidden balloon payments to undisclosed commissions, the issue of mis-sold car finance has become a serious topic in consumer protection. Many of these issues are linked to Personal Contract Purchase (PCP) agreements signed between 2007 and 2021. The problem? A lack of clear, honest explanations at the point of sale.







